The Houston Housing Authority (HHA) Housing Choice Voucher
Program Partner Portal is a secure, web-based tool where property
owners and managers can access information relating to properties
currently under contract with HHA.
Owners can access payment details, inspection scheduling
and status information, rental payment holds and abatements,
rent-change notifications and 1099s-all online. The portal's
information easily can be saved and printed from any computer
connected to the Internet. HHA no longer mails paper checks;
Partner Portal provides all needed information for reconciling
account information with user-friendly menus and
Partner Portal is available any time, day or night, and is
updated nightly to ensure current information is
Partner Portal also contains quick links to various HCVP
forms, publications and program announcements. For Partner Portal
questions and comments, email firstname.lastname@example.org.
HHA's Customer Call Center can be contacted during normal
business hours at 713.260.0500 for additional questions.
For a limited time only, owners may use and gather
information from Partner Portal free of charge. Each property owner
who is an active user in Partner Portal as of November 15,
2013 will be assessed an annual fee. Effective December 1,
2013, the Partner Portal annual fee will be deducted from the
Housing Assistance Payment (HAP). Payment requires no action from
In these tough economic times, we understand some owners
may feel the pinch of Partner Portal fees. The fee schedule is as
The annual charge will be $24 (only $2 a
Please note with Direct Deposit or Prepaid Debit Cards and
the Partner Portal, HHA is going green. Effective December 1, 2013,
HHA no longer will mail paper checks or the check detail to owners.
We encourage all owners to utilize Partner Portal for important
payment and inspection information.
Annually, the Partner Portal fee will be deducted from the
HAP on December 1. Each property owner who is a current Partner
Portal participant automatically will be assessed the fee, unless
the owner opts out by written notice. The form to opt out of
Partner Portal can be found in the Forms section of Partner Portal
or online at housingforhouston.com. The form is required by any
applicable due date to opt out of the service. The opt-out date
will vary in future years and will be posted in Partner Portal.
Owners who register subsequent to December 1 will be assessed the
fee from their first HAP payment following registration, regardless
of the date.
To Log-In to Partner Portal, click
For answers to Frequently Asked Questions about Partner
To access the Partner Portal User Guide,
Only Housing Choice Voucher Program property owners
already registered with HHA can create new accounts.
Owners with multiple property names and taxpayer
identification numbers will need to register for each taxpayer
identification number separately. The $24 annual fee applies to
each, individual taxpayer identification number.