The Houston Housing Authority (HHA) Housing Choice Voucher Program Rent Cafe is a secure, web-based tool where property owners and managers can access information relating to properties currently under contract with HHA.
Owners can access payment details, inspection scheduling, and status information, rental payment holds and abatements, rent-change notifications, and 1099s-all online. The portal’s information easily can be saved and printed from any computer connected to the Internet. HHA no longer mails paper checks; Rent Cafe provides all needed information for reconciling account information with user-friendly menus and instructions.
Rent Cafe is available any time, day or night, and is updated nightly to ensure current information is displayed.
Rent Cafe also contains quick links to various HCVP forms, publications, and program announcements. For Rent Cafe questions and comments, email pportalsupport@housingforhouston.com. HHA’s Customer Call Center can be contacted during normal business hours at 713.260.0500 for additional questions.
Please note with Direct Deposit or Prepaid Debit Cards and the Rent Cafe, HHA is going green. Effective December 1, 2013, HHA no longer will mail paper checks or the check detail to owners. We encourage all owners to utilize Partner Portal for important payment and inspection information.
To Log-In to Rent Cafe, click here.
PLEASE NOTE:
Only Housing Choice Voucher Program property owners already registered with HHA can create new accounts.
Owners with multiple property names and taxpayer identification numbers will need to register for each taxpayer identification number separately. The $24 annual fee applies to each, individual taxpayer identification number.